I often teach the principals of negotiation to those working in the supply chain, primarily early stage purchasing pros that attend for some basic skills training. Occasionally, I’ll get more experienced folks like an engineer or manufacturing manager. But, no matter the level of experience, most admit with a show of hands that they don’t like negotiation very much. They are at the seminar to try to get some tools and techniques to use during price increase negotiations. They leave with plenty of tools and techniques, and hopefully, some confidence gained from their classmates, or my often-awkward role-playing exercises. Read more – www.ebnonline.com